We recently went with CGRT and I can say it is AWESOME!!! Errol is a great guy to work with very knowledgeable about his product and FusionPBX. We have had many requests to add different things to accommodate our workflow and he usually has it done in a matter of days. The LCR alone is worth the money. Give him a call and get a demo. I still haven’t tapped into all the feature of the system. He is always making improvements. He takes his customer suggestion seriously and tries to implement them into his system. Which makes it a better system for everyone.